Woman borrows card with RM150 balance and vanishes; driver urges caution for others.
A Singaporean driver’s act of kindness turned into frustration when her Touch ‘n Go card loaded with RM150 (S$45) was stolen at the Johor Bahru (JB) Checkpoint on December 11, 2024. The woman, who appeared to be in need, approached the lone driver under suspicious circumstances and vanished with the card.
The Act of Kindness Gone Wrong
Ms Eileen Gwee, a Singaporean driver, was at the JB Checkpoint around 2:50 PM when a woman, dressed in white, approached her. Holding a RM20 (S$6) note, the woman requested to borrow Eileen’s Touch ‘n Go card, suggesting she lacked sufficient balance on her own.
Eileen, acting on good faith, handed over her card. However, the woman disappeared immediately after taking it, leaving the driver waiting in vain for its return.
Eileen shared dashcam footage on Facebook that showed the woman cautiously approaching her car. She stood to the side, avoiding the camera, and left quickly after taking the card.
– The incident raised suspicions as the woman appeared to target Eileen, who was travelling alone.
– Eileen noted that the woman waited for her car to approach the checkpoint before making the request, ignoring other vehicles behind her.

Eileen later confirmed that her Touch ‘n Go card had a balance of RM150 (S$45), which was effectively stolen. The driver expressed disappointment but maintained that her intentions were pure.
“People in need, just help only,” Eileen wrote in her Facebook post.
The incident sparked discussions online. While some criticized Eileen’s decision to lend the card, others shared similar experiences at the JB checkpoint:
– One netizen suggested asking for a cash deposit before lending their cards.
– Another speculated that the woman might have been genuinely flustered, referencing their own panicked experience.
Eileen advised others to remain vigilant while offering help, highlighting the need to strike a balance between kindness and caution.
While no official statement has been made regarding the incident, it serves as a cautionary tale for frequent travelers between Singapore and Malaysia. Cross-border commuters are advised to remain alert and mindful of their surroundings, particularly at busy checkpoints.
Read More: Batam Businessman Robbed of SGD 68,000 in Daylight Car Break-in
Safety Tips for Drivers at JB Checkpoint
1. Be Cautious of Strangers: Avoid lending cards or valuables without verifying the situation.
2. Monitor Surroundings: Use dashcams to record interactions and report suspicious behavior to authorities.
3. Secure Touch ‘n Go Cards: Keep cards out of easy reach and monitor balances frequently.
4. Request Cash Deposits: If approached for help, consider requesting a refundable deposit.
5. Travel in Groups: Lone travelers may be more vulnerable to scams or thefts.
The incident underscores the importance of staying alert at busy crossings like the Johor Bahru Checkpoint. While acts of kindness are commendable, travelers should remain cautious to avoid being exploited. Eileen’s experience serves as a timely reminder to safeguard personal belongings and exercise discretion when offering assistance.
For frequent commuters between Singapore and Malaysia, it is crucial to adopt measures that protect both their finances and safety.
A Singaporean driver’s Touch ‘n Go card, worth RM150 (S$45), was stolen at the Johor Bahru Checkpoint after she lent it to a woman in need on December 11, 2024. The driver, Ms Eileen Gwee, recounted that the woman disappeared immediately, sparking suspicions of a targeted scam. Online reactions advised caution, urging travelers to stay vigilant at busy border checkpoints.
Sources: Must Share News, Asia One (2024)
Keywords: Singaporean Driver, JB Checkpoint, Touch ‘n Go Card Theft











