PT Telkom Indonesia (Persero) Tbk, through its Indibiz service, is introducing DigiTiket, a cutting-edge digital solution designed to support sustainable tourism and optimize management for small and medium-sized enterprises (SMEs) within the sector. This platform aims to streamline operations, enhance visitor experiences, and accelerate business growth by offering a comprehensive digital platform for accurate guest data recording and customizable promotional programs.

In an effort to bolster Indonesia’s tourism industry, Telkom’s DigiTiket offers SMEs in the tourism sector a competitive edge with its efficient, cost-effective service designed to improve cash flow and facilitate business expansion, responding to the increasing demand for digital convenience in the tourism market.

Rizqi Mulyantara, the Executive Head of DigiTiket, emphasizes the platform’s potential to revolutionize tourism business operations since its development in 2017, offering competitive pricing and faster transaction processing times compared to similar services.

DigiTiket’s rapid transaction settlement, clearing within 7 working days, contrasts sharply with the industry standard of up to 30 days, aiming to significantly improve SMEs’ cash flow and enable swift business expansion.

The service also supports MICE (meetings, incentives, conventions, exhibitions) and entertainment industries, facilitating event ticket purchases directly from mobile devices, eliminating the need for physical queues.

Iwan Rusdarmono, Vice President of Enterprise Business Orchestration at Telkom, envisions DigiTiket bringing added value to a broad spectrum of tourism and creative economy businesses, with services starting from IDR 499,000 (SGD 42.67)

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Beyond event ticketing, DigiTiket’s interoperable platform can serve a variety of tourism-related businesses, including hotels, souvenir shops, and restaurants, promoting a unified and efficient digital ecosystem for Indonesia’s tourism industry.

DigiTiket represents a significant step towards the digitalization of Indonesia’s tourism sector, promising a more seamless and efficient experience. This development not only supports local businesses but also enhances the attractiveness of Indonesia as a tourist destination, contributing to the growth of the regional economy and tourism industry.

Telkom Indonesia introduces DigiTiket, a digital solution aimed at enhancing the operational efficiency of SMEs in the tourism sector. With features designed to facilitate guest data management and promotional activities, DigiTiket is poised to support the sustainable growth of Indonesia’s tourism industry, offering benefits for local businesses and improving the visitor experience for tourists from Singapore and beyond.

Source: Pos Metro, Investor.id (2024)