Hang Nadim International Airport in Batam, Indonesia, is elevating its standards to match international airports, starting with the introduction of ten new tenants.
PT Bandara Internasional Batam has recently inked contracts with ten new tenants, as part of the airport’s strategy to elevate its standards to an international level.
The new tenants at Hang Nadim Airport are selected based on international criteria, marking a significant upgrade from the predominantly local businesses previously operating.
Director of PT Bandara Internasional Batam, Pikri Ilham Kurniansyah, reveals future plans to host over 40 tenants, focusing on quality products and services to enhance passenger experience.
Hang Nadim Airport is making conscious efforts to provide an environment that rivals neighboring countries’ airports, such as Singapore’s Changi Airport, aiming to achieve a high score on the Airport Service Quality (ASQ) survey.
The airport administration is committed to offering diverse and authentic tenant services, including a ban on counterfeit goods within the airport premises.
Read More: Batam’s Hang Nadim Airport Expands with Five New International Routes
Economic growth is a key target, with the airport expecting a rise in revenue by 20 to 30 percent, driven by enhanced customer satisfaction and increased spending.
The transformation of Hang Nadim Airport in Batam to meet international standards is a strategic move that benefits not just Indonesian travelers but also international visitors, including those from Singapore. By offering a diverse range of high-quality services and authentic products, the airport is set to significantly enhance the travel experience and boost the local economy.
Hang Nadim Airport in Batam is undergoing a significant transformation by introducing ten new tenants adhering to international standards. This move aims to enhance the airport’s services and facilities to match those of leading global airports, like Singapore’s Changi Airport. The initiative is expected to improve passenger experience and contribute to economic growth, benefiting both local and international travelers.
Source: Ulasan, Antara News (2024)
