Thousands of online drivers rally across Indonesian cities demanding justice and proper fare regulations.

On May 20, 2025, a coordinated wave of demonstrations by ride-hailing drivers swept across Indonesia. From Jakarta to Batam, drivers voiced their grievances against app-based platforms, demanding better working conditions and regulatory reforms.

Mass Mobilization Across Major Cities

On May 20, 2025, thousands of ride-hailing drivers across Indonesia staged peaceful demonstrations to protest against unfavorable policies imposed by app-based platforms. In Jakarta, approximately 2,254 security personnel were deployed to manage the protests at key locations, including the Presidential Palace.

Simultaneous protests occurred in other major cities such as Palembang, Bandung, Semarang, Surabaya, and Batam, indicating a nationwide call for change within the ride-hailing industry.

Drivers’ Core Demands

The protesting drivers, supported by organizations like the Indonesian Online Transport Workers Association (Garda Indonesia), presented several key demands:

1. Implementation of a legal framework to protect ride-hailing drivers’ rights.

2. Reduction of commission fees charged by app platforms to a maximum of 10%.

3. Better working conditions, including fair commission policies and social protection.

These demands aim to address the financial and operational challenges faced by drivers under current platform policies.

Specific Grievances Against App-Based Platforms

Drivers expressed particular frustration with programs like “Grab Hemat” and “GoFood Goceng”, which they argue reduce their income by offering discounted fares without adequate compensation. In cities like Bandung, drivers reported significant income reductions due to such programs.

In Batam, drivers organized peaceful rallies demanding that app platforms adhere to government-mandated fare structures, highlighting the financial strain caused by non-compliance.

Government and Public Response

In anticipation of the protests, authorities deployed thousands of security personnel to maintain order. While the demonstrations have been largely peaceful, the significant turnout and service disruptions have drawn public attention. Commuters across the country are experiencing delays and limited availability of ride-hailing services.

Broader Implications for the Region

The widespread protests underscore the growing discontent among gig economy workers in Indonesia. The drivers’ unified stance may prompt neighboring countries, including Singapore, to reevaluate their own labor policies concerning app-based platforms. The situation highlights the need for balanced regulations that protect workers’ rights while allowing technological innovation to thrive.

The nationwide protest by ride-hailing drivers on May 20, 2025, marks a pivotal moment in Indonesia’s gig economy. The drivers’ unified call for fair treatment and regulatory enforcement has brought attention to the challenges faced by gig workers. As discussions between stakeholders continue, the outcome of this movement could have lasting implications for labor rights and the future of ride-hailing services in Indonesia and potentially influence similar movements in neighboring countries like Singapore.

Sources: Kompas (2025), CNN (2025) , Batam News (2025)

Keywords: Online Drivers Protest, Indonesian Ride-Hailing, Fare Regulation Indonesia, Ojol Demonstration, Batam Drivers Strike