The VivoCity lift altercation highlights the need for better public awareness and etiquette towards individuals with disabilities and their caregivers.
A recent altercation at VivoCity’s Basement 2 lift lobby has ignited discussions on social etiquette and the challenges faced by caregivers of individuals with disabilities. The incident involving Mr. Suresh Vanaz and his wheelchair-bound brother underscores the pressing need for societal empathy and proper lift usage behavior.
Incident Overview
@sureshvanaz VivoCity problem tonight I believe there's a beautiful story behind it where some idiots just post small stories come in front of me to challenge VivoCity sureshvanaz seelanletch caregivers Malaysia Singapore
♬ original sound - Suresh Vanaz - Suresh Vanaz
On December 1, 2024, a confrontation erupted when Mr. Vanaz was assisting his brother out of a lift. According to Mr. Vanaz, individuals outside the lift failed to yield, leading to a collision and subsequent verbal exchange. He recounted being challenged with, “Hey, bro, you cannot see ah?” This escalated tensions, culminating in a physical altercation.
The Caregiver’s Perspective
Mr. Vanaz expressed frustration over the lack of consideration for his brother’s condition. He emphasized that able-bodied individuals should prioritize escalators and reserve lifts for those with mobility challenges. He also highlighted the daily stresses caregivers endure, which are exacerbated by public insensitivity.
Public Reaction and Media Representation
The incident was captured on video and circulated online, sparking debates about lift etiquette and media responsibility. Mr. Vanaz criticized the dissemination of an “edited” version of the video, arguing it misrepresented the events and neglected the caregiver’s viewpoint.
Broader Implications
This episode calls for a collective reevaluation of societal behaviors to promote inclusivity and respect. It underscores the significance of public awareness concerning the needs of individuals with disabilities and their caregivers. The issue is not merely about disabled individuals using the elevator but also about how they are and should be treated in public.
Lift-Taking Etiquette

A wheelchair-bound person enters a lift. Photo: ADL Lift Services
With regard to the recent incident, proper lift etiquette could be helpful. Here are the key reminders for using shared spaces:
- Yielding: Allow passengers to exit before entering.
- Prioritizing: Reserve lifts for those with mobility issues, the elderly, and caregivers with strollers.
- Patience: Recognize the additional time required for individuals with disabilities to navigate.
Adhering to these practices enhances communal harmony and supports those facing daily challenges, but the universal rule is simple: Be kind.
The VivoCity incident is more than an isolated confrontation; it reflects societal attitudes toward disability and caregiving. It urges us to cultivate empathy, patience, and respect in our daily interactions, ensuring that public spaces are accessible and welcoming to all.
Sources:
[1] Mothership
[2] MustShareNews
[3] AsiaOne











