Authorities warn travellers of scam sites as new TDAC system launches for all foreign entries
Thailand’s new digital arrival card system has barely launched, but scammers have already begun targeting travellers with fake websites charging for a process that is officially free.
New System, Old Problem: Scammers Emerge
As of May 1, 2025, all foreign travellers entering Thailand—by air, land, or sea—must complete the new Thailand Digital Arrival Card (TDAC). The system replaces the old TM6 paper form, aiming to streamline entry procedures. However, according to Bangkok Post, a fake TDAC website has already surfaced, luring unsuspecting users with a US$10 (RM43) fee for what is a free government service.
Only Use the Official Site
The real TDAC form is available at no cost on Thailand’s official immigration website. After submission, travellers will receive a confirmation email to be presented upon arrival. Authorities are urging the public not to fall for unofficial platforms or so-called “third-party providers,” as they are not recognised by the Thai government and often exploit travellers through hidden charges or data harvesting.
Application Timing Clarified
There was confusion online regarding the timing of TDAC submissions. Thailand’s Immigration Bureau has clarified that forms must be submitted within three days before arrival—not earlier. This short window helps maintain up-to-date traveller data and prevents misuse of the digital system.
Backups in Place at Airports
Thailand’s Ministry of Tourism and Sports confirmed that backup measures are in place for travellers encountering issues. Paper forms will temporarily be accepted, and computer terminals are available at major checkpoints such as Suvarnabhumi Airport for last-minute submissions. “The system is fully ready,” officials stated, emphasizing the government’s commitment to a smooth transition.
Public Education and Platform Clean-Up
Southeast Asian authorities have warned travellers, especially Malaysians and Singaporeans, to check URLs carefully before submitting personal information. E-commerce and social platforms are being monitored to remove fake listings or sponsored search results related to the TDAC. Consumers are reminded that only government portals should be used when fulfilling official entry requirements.
A Reminder to Stay Vigilant
While digital immigration systems offer convenience, they also create new opportunities for cyber scams. Travellers are advised to double-check website URLs, avoid payment requests, and verify official sources via Thai embassies or tourism websites before proceeding with any digital entry forms.
The emergence of fake TDAC websites highlights the importance of cybersecurity and digital awareness in modern travel. As Thailand enhances its immigration procedures, travellers must remain alert and informed to ensure their journeys start safely—and without unexpected costs.
Sources: World of Buzz (2025), Bangkok Post (2025)
Keywords: Thailand Arrival Card, Fake TDAC Website, Immigration Scam, Thailand Travel Requirement, Digital Entry Form
